Returns & Exchanges
At Wilson, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges on all original purchases. All items must be returned in their original packaging with all included accessories and documentation to ensure a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the electronic items you wish to return.
Package Your Device
Securely pack the device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing